Terms & Conditions
Before you make a purchase, please read the Terms and Conditions outlined below.
Terms and Conditions Last updated: February 2025
Welcome to Hooray Design! By purchasing and using our digital products, you agree to the following terms and conditions. Please read them carefully. If you do not agree with these terms, do not use our website or purchase our products.
1. Introduction & Agreement to Terms
These Terms and Conditions govern the use of our website and the purchase of digital products. By accessing our website or making a purchase, you acknowledge that you have read, understood, and agreed to these terms. We reserve the right to update these terms at any time without prior notice, and continued use of our website constitutes acceptance of any revisions.
2. Definitions
"Website" refers to Hooray Design and all related pages, content, and digital services.
"User" or "Customer" refers to anyone who accesses the website or purchases products.
"Product" refers to digital templates, invitations, printables, or any other downloadable content sold by Hooray Design.
"License" refers to the terms of use granted to customers for purchased products.
3. Product Use & Licensing
All digital products are sold for personal use only, unless otherwise stated.
Customers may not resell, redistribute, modify for resale, or claim designs as their own.
Canva templates require a Canva account to edit. Some designs may contain premium elements that require a Canva Pro subscription, this will be noted in the product description.
Any breach of these licensing terms may result in the revocation of access without refund.
4. Payment & Refund Policy
All sales are final due to the nature of digital downloads.
Refunds will only be issued in the case of a duplicate purchase or technical error. If a customer experiences issues with a file, they must contact us for assistance before requesting a refund.
5. Customisation & Support
Hooray Design does not offer custom design services unless explicitly stated.
Customers are responsible for personalising templates within Canva or any other platform used.
We are not responsible for issues related to Canva's platform, including technical glitches or changes in functionality.
6. Intellectual Property Rights
Hooray Design retains full copyright ownership of all products.
Purchasing a product does not transfer copyright to the customer.
Customers may not use our designs for commercial purposes, mass production, or resale. Unauthorised use of our designs will result in legal action.
7. Downloading & Access
Customers are responsible for downloading their files within the stated access period.
Hooray Design is not responsible for lost files. However, customers may contact us to request re-access.
8. Prohibited Use
Customers may not share, distribute, or resell purchased files.
Our designs must not be used for commercial resale, third-party distribution, or mass production.
Violation of these terms will result in termination of access without refund.
9. Limitation of Liability
All products are provided "as is," without warranties of any kind.
Hooray Design is not responsible for errors related to printing, colour variations, spelling mistakes, or formatting issues.
Customers must carefully review and test their designs before final printing.
10. Privacy & Data Collection
We collect personal information solely for order fulfillment and communication.
Customer data will never be sold or shared with third parties.
11. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
hooraytemplatemarket@gmail.com